Gathering your Lyfe
Effective Date: September 15, 2026
These Terms of Use (“Terms”) govern your access to and use of the Lyfe mobile application, websites, software, features, content, subscriptions, coaching services, and related services (collectively, the “Services”).
In these Terms, “Lyfe,” “we,” “us,” and “our” refer to the provider of the Services under the Lyfe brand.
By creating a Lyfe account, accessing or using the Services, or purchasing a Lyfe subscription or coaching session, you agree to these Terms. If you do not agree, do not use the Services.
You must be at least 13 years old to create or use a Lyfe account.
Certain features are available only to adults. In particular, direct messaging with a Lyfe coach, paid one-to-one personal training, and live video coaching sessions are available only to users age 18 or older in V1.
Users under 18 may use eligible general fitness, wellness, nutrition, Mind, Purpose, planning, progression, and Ask Lyfe features subject to the safeguards built into the Services.
You agree to provide accurate information about your age and other account information. You may not misrepresent your age to access age-restricted features.
Lyfe provides tools and information related to fitness, nutrition, wellness, habits, reflection, personal goals, organization, and personal development.
Lyfe is not a medical provider, healthcare provider, emergency service, mental-health treatment provider, diagnostic service, or substitute for professional medical care.
Information provided through Lyfe, including information generated through Ask Lyfe, fitness programming, nutrition information, health-data insights, or coaching features, is for general wellness and informational purposes unless expressly stated otherwise.
Lyfe does not diagnose diseases or medical conditions, prescribe medication, or provide medical treatment.
You should consult an appropriately qualified healthcare professional regarding medical conditions, symptoms, injuries, medications, pregnancy, eating disorders, or other health concerns. If you believe you are experiencing a medical or mental-health emergency, contact emergency services or an appropriate crisis resource immediately.
Exercise carries inherent risks, including injury.
You are responsible for determining whether an exercise, workout, or activity is appropriate for you and for stopping an activity if you experience pain, dizziness, shortness of breath beyond normal exertion, or other concerning symptoms.
Fitness recommendations may be personalized using information you provide, your activity history, your workout plan, Apple Health data you choose to make available, and other eligible Lyfe information.
No fitness recommendation guarantees a particular physical, health, or performance result.
Lyfe may provide nutrition tracking, meal analysis, nutrition targets, recipes, and general nutrition guidance.
Nutrition information is intended for general wellness purposes and is not medical nutrition therapy.
Lyfe does not guarantee the accuracy of nutritional values supplied by users, artificial-intelligence analysis, food databases, recipes, restaurants, packaging, or other sources.
Personalized AI-generated numeric nutrition targets are restricted to eligible adult users. Lyfe does not provide minors with personalized calorie-restriction, weight-loss, or aggressive body-composition targets through Ask Lyfe.
You remain responsible for deciding what foods you consume and for seeking qualified professional guidance when appropriate.
Ask Lyfe uses artificial intelligence to provide information and assistance.
Artificial-intelligence systems can make mistakes, misunderstand context, or produce incomplete or inaccurate information. You should use judgment when relying on Ask Lyfe, particularly for health, safety, financial, legal, or other consequential decisions.
Ask Lyfe is not a human coach or healthcare professional.
Lyfe limits the information automatically provided to Ask Lyfe. For example, journal content and private coach-message content are not automatically provided to Ask Lyfe.
Certain Ask Lyfe features may propose actions within the Services. Where Lyfe requires your confirmation, the proposed action will not be executed until you approve it.
Your Lyfe journal is private by default.
Journal entries are not automatically shared with your coach or automatically supplied to Ask Lyfe for analysis.
Certain non-content information, such as the fact that a reflection occurred, may be used by Lyfe features such as progression without using or analyzing what you wrote.
Additional information about Lyfe's handling of personal information is provided in our Privacy Policy.
If you choose to connect Apple Health, Lyfe may access the HealthKit data categories you authorize, which may include steps, workouts, sleep, resting heart rate, active energy, and VO₂ max.
Connecting Apple Health is optional.
Health data may originate from Apple devices or compatible third-party products and services, including devices such as Oura where those services write information to Apple Health.
Lyfe does not guarantee that third-party health information is complete or accurate.
Health information is used for wellness, activity, personalization, and related features and is not intended for medical diagnosis.
You may stop Lyfe from syncing Apple Health information through Lyfe and may manage Health permissions through Apple's settings and Health application.
Lyfe may provide features including Lyfe Level, Pillar Levels, Momentum, milestones, Journey Events, and other progress indicators.
These are Lyfe product features, not clinical measurements or objective measures of a person's health, worth, fitness, intelligence, or success.
Scores and levels are based on Lyfe's internal methodology and may evolve over time as the Services improve.
Permanent progression already legitimately earned will not ordinarily be reduced simply because Lyfe modifies future scoring rules.
Lyfe does not guarantee any particular level, Momentum score, rate of progression, or result.
Eligible users age 18 or older may have access to human coaching and personal-training services.
Availability is not guaranteed.
A coaching relationship does not create a physician-patient, therapist-patient, dietitian-patient, or other licensed healthcare relationship unless explicitly stated separately.
Coaches may have access to information specifically made available through Lyfe's coaching features. Coaches do not automatically receive access to private journal content or Ask Lyfe conversation transcripts.
Eligible users age 18 or older may book live one-to-one training sessions with Lily or another available Lyfe trainer.
Session availability, duration options, and rates may vary based on availability, demand, trainer, session length, or other factors.
The current price applicable to a session will always be displayed in Lyfe before you confirm the booking or make payment.
Some clients may have payment handled through an external arrangement. Where Lyfe indicates that payment is handled externally, Lyfe does not represent that it collected or refunded that payment.
Unless a different policy is clearly displayed before booking, cancellations made at least 24 hours before a Lyfe-paid training session are eligible for a full refund.
Cancellations made less than 24 hours before the scheduled session are normally non-refundable.
Self-service rescheduling may be restricted during the 24 hours preceding a session.
If Lyfe or the trainer cancels a Lyfe-paid session, the applicable payment will be refunded.
A trainer may make exceptions to the cancellation policy where permitted.
For sessions paid externally, Lyfe may update the booking status but does not represent that an external payment has been refunded.
Failure to attend a scheduled session may be recorded as a no-show and does not automatically entitle you to a refund.
Live training sessions may use a third-party video provider.
You are responsible for having a compatible device and adequate internet connection.
Video quality and availability can be affected by your network, device, provider outages, and other circumstances outside Lyfe's control.
Unless Lyfe expressly introduces and discloses such a feature in the future, Lyfe does not record live training sessions through the current video experience.
Most Lyfe functionality requires an active Lyfe Membership.
Available subscription options and their current prices are displayed in the application before purchase.
Lyfe currently offers monthly and annual auto-renewable subscriptions through Apple's App Store.
Subscriptions automatically renew unless canceled in accordance with Apple's subscription terms and settings.
Your Apple Account will be charged according to the subscription option shown and confirmed during Apple's purchase flow.
You can manage or cancel your subscription through your Apple subscription settings.
Deleting your Lyfe account does not automatically cancel an App Store subscription. Subscription management occurs separately through Apple.
Lyfe may change subscription pricing for future billing periods subject to Apple's requirements and any required notice or consent.
Web membership is also offered through Stripe when enabled. The recurring price, billing interval, and renewal terms are shown before confirmation. Production web checkout accepts live membership payments; development and preview checkout may use test payments. Stripe web subscriptions renew until cancelled; manage them through Membership on Lyfe Web. Cancellation of renewal normally preserves already-paid access until its end, subject to refunds, payment reversals, and applicable law. Apple handles App Store billing, cancellation, and refund requests under its rules; contact Lyfe about web billing issues. Changes to recurring prices require any applicable notice or consent.
A verified membership or authorized access grant is associated with your Lyfe account across iPhone and web. Do not purchase a second membership merely to use another device. Restore Purchases restores Apple purchases; it does not create or restore a Stripe purchase. Sign into the same Lyfe account for web membership access.
Eligible App Store purchases may be restored using Lyfe's Restore Purchases functionality.
Access is provided only after Lyfe receives and verifies a valid entitlement or other authorized access status.
In certain circumstances, Lyfe may provide account access through an authorized external coaching, employer, gym, promotional, review, or similar arrangement.
Externally covered access does not represent an App Store subscription and does not create a false Apple transaction.
Lyfe may end externally provided access when the underlying arrangement ends.
App Store subscription payments are processed by Apple and are subject to Apple's applicable terms.
Eligible live personal-training payments may be processed through Stripe or another payment processor disclosed at checkout.
Lyfe does not directly store full payment-card credentials.
Third-party payment providers may process information according to their own terms and privacy practices.
You are responsible for maintaining the security of your account and for activities performed through your authenticated account.
You may not impersonate another person, access another person's account, circumvent access controls, or attempt to manipulate Lyfe's progression, payment, coaching, subscription, or other systems.
You must notify us if you believe your account has been compromised.
You may initiate deletion of your Lyfe account from within the application.
Account deletion removes personal Lyfe data as described in the Privacy Policy, subject to limited records that may need to be retained for legitimate purposes such as payment reconciliation, fraud prevention, transaction ownership, legal obligations, refunds, or dispute handling.
Deleting your Lyfe account does not delete information maintained independently by Apple Health, Apple, Stripe, or other third-party providers.
Deleting your account does not automatically cancel an Apple subscription. The deletion service cancels linked Stripe web subscriptions before final account deletion. If cancellation cannot be verified, deletion remains pending for retry rather than leaving a subscription running silently. Training refunds are handled separately under the booking policy.
You may not misuse the Services, attempt to gain unauthorized access, interfere with Lyfe's operation or security, scrape or reverse engineer the Services except where applicable law expressly permits it, submit malicious code, harass coaches or other users, use the Services for unlawful purposes, manipulate or falsify progression data, or use Lyfe to infringe the rights of another person.
We may suspend or terminate access where reasonably necessary to protect users, Lyfe, our providers, or the integrity of the Services.
The Services, including Lyfe's software, designs, branding, graphics, interfaces, progression systems, written content, and other materials provided by Lyfe, are owned by Lyfe or its licensors and are protected by applicable intellectual-property laws.
These Terms give you a personal, limited, non-exclusive, non-transferable, revocable right to use the Services for their intended personal purposes.
No ownership rights are transferred to you.
You retain ownership of content you submit to Lyfe, such as journal entries, messages, goals, and other original information you provide.
You grant Lyfe the limited rights necessary to host, process, transmit, secure, back up, and otherwise use that content solely as necessary to operate and provide the Services and as described in our Privacy Policy.
This license does not give Lyfe ownership of your content.
Lyfe relies on third-party technology and service providers.
These may include infrastructure, artificial-intelligence, payment, video, Apple platform, and communication providers.
Third-party services may occasionally be unavailable, changed, or discontinued. Lyfe is not responsible for circumstances outside its reasonable control, although we will make reasonable efforts to maintain the Services.
Lyfe is an evolving product.
We may add, modify, improve, or discontinue features over time.
We may also modify scoring methodologies, recommendations, integrations, coaching functionality, or other aspects of the Services, provided that we comply with applicable obligations to users.
Lyfe is designed to help users organize and support their efforts toward fitness, nutrition, wellness, mindset, and personal goals.
Individual results vary.
Lyfe does not guarantee:
- weight loss or body-composition changes - improved medical outcomes - specific fitness or strength gains - improved mental health - career, financial, relationship, or life outcomes - any particular Lyfe Level or Momentum result
To the maximum extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.
Lyfe does not warrant that the Services will always be uninterrupted, error-free, perfectly accurate, or available at all times.
Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.
To the maximum extent permitted by applicable law, Lyfe and its owners, employees, contractors, coaches, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the Services.
Any additional limitation of liability should be interpreted subject to rights that cannot legally be waived under applicable law.
To the extent permitted by applicable law, you agree to indemnify and hold harmless Lyfe and its owners, employees, contractors, and representatives from third-party claims arising from your unlawful misuse of the Services or violation of these Terms.
This provision does not limit rights that cannot legally be waived.
You may stop using Lyfe at any time and may delete your account through the available account settings.
We may suspend or terminate access where reasonably necessary because of serious or repeated violations of these Terms, fraud, security threats, unlawful activity, abuse of coaches or users, or risks to the Services.
Where appropriate, we may provide notice or an opportunity to resolve the issue.
We may update these Terms as Lyfe evolves.
If a change materially affects your rights or obligations, we will provide notice where required by law.
The effective date at the top of these Terms identifies the latest version.
Continued use after an update takes effect constitutes acceptance where permitted by law.
These Terms are governed by the laws of California, without regard to conflict-of-law principles, except where applicable consumer law requires otherwise.
Your use of the iOS application is also subject to Apple's applicable terms, including Apple's standard Licensed Application End User License Agreement where applicable.
Apple is not responsible for providing maintenance or support for Lyfe except as required by applicable law or Apple's agreements.
Your App Store purchases and subscriptions are also subject to Apple's applicable purchase and subscription terms.
Questions about these Terms can be sent to:
Lyfe Email: support@lyfecoach.app Website: https://lyfecoach.app